Echo Ridge Property ServicesRequest a proposal

Services + pricing

Complete care for the whole property.

Choose a focused service or combine housekeeping, preventive care, maintenance and owner support under one accountable Hocking Hills team.

How pricing worksCare Plans have published monthly pricing with a discounted paid-in-full annual option. Housekeeping may be invoiced after each turnover or consolidated monthly. Repairs, amenity care and management are scoped by property so your proposal reflects the actual workload.

01 · Housekeeping

Consistent, guest-ready turnovers.

Our turnover process is built for short-term rentals, with repeatable standards, visual verification and direct coordination when the team finds something worth flagging.

Flexible invoicingProperty-specific turnover pricing may be invoiced after each completed turn or consolidated into one monthly invoice.

Standard turnover care

  • Room-by-room cleaning and reset
  • Kitchen and bathroom sanitation
  • Bed making and linen placement
  • Guest-supply restocking
  • Trash removal and presentation reset
  • Completion photos and issue reporting

Quality + laundry

  • Turnover Care Verification
  • Damage and missing-item documentation
  • On-site or off-site laundry scope
  • Consumable inventory coordination
  • Deep cleans and seasonal resets
  • Arrival-readiness checks when selected

Connected operations

Your booking calendar, our service schedule—kept in sync.

We connect our operating workflow with the reservation and turnover platforms you already use, including Hospitable, Turno and Guesty, with support for other compatible systems as needed.

01

Scheduling integrations

Reservation activity can flow into housekeeping, inspections and recurring property-care schedules to reduce manual coordination and missed turns.

02

Client task portal

Owners can add service requests, track task status, review photos and notes, respond to approvals and see completed work in one organized portal.

03

Billing that fits

Choose per-turn housekeeping invoices or monthly consolidated billing. Property Care Plans are billed monthly, with a discounted rate available when the full year is paid in advance.

02 · Preventive property care

Monthly oversight plans.

Care Plans are maintenance-focused and contracted separately from turnover housekeeping.

Trailhead

$259/month

Preventive foundation
  • Monthly documented property walkthrough
  • Safety, lock, water and propane checks
  • Up to two seasonal grounds visits
  • 5% savings on à-la-carte services
Explore Trailhead

Summit

$899/month

High-touch year-round care
  • Everything included in Canopy
  • Grill and garbage-can care
  • Seasonal systems and snow allowance
  • On-call response and 15% savings
Explore Summit

Final scope, service radius, allowances and response terms are confirmed in the property proposal. Work beyond the plan allowance requires owner authorization under the agreed approval limit.

03 · Maintenance + amenities

Prevent problems—and respond quickly when they happen.

We coordinate scheduled work, service calls and property-specific preventive tasks, with photos, notes and owner approval before work exceeds the agreed authorization limit.

Quoted by scopeLabor, materials, outside vendors and after-hours response are clearly separated in your proposal or work authorization.

Property maintenance

  • Documented inspections and work orders
  • Minor repairs and punch-list work
  • Lock, battery, plumbing and safety checks
  • Seasonal preparation and cold-weather care
  • Grounds, snow and exterior coordination
  • Owner-authorized vendor coordination

Responsive support

  • Guest-impacting issue triage
  • After-hours, weekend and holiday availability
  • Emergency response based on coverage terms
  • Clear authorization limits
  • Photo-documented completion
  • Consolidated billing and service records

Hot tubs

Routine water testing and balancing, chemical service, filter care, visual equipment checks and documented concerns.

Saunas

Cleaning, condition checks, control and heater observations, and issue documentation for owner authorization.

Grills + propane

Grill condition checks and guest-requested propane tank refill or swap. The propane/fuel cost is billed separately from the service visit.

Golf simulators

Visual equipment checks, screen and hitting-area care, basic function verification and prompt reporting of damage or calibration concerns.

04 · Co-hosting / Property Management

Step in anywhere. Carry as much as you want.

Whether the property is fully established, preparing to launch or still being evaluated, Echo Ridge can meet the owner exactly where they are. Keep the parts you enjoy, hand off the parts you do not, or let our team run the complete operation.

Built around the ownerYour proposal defines responsibilities, decision rights, financial authorization limits, reporting and the exact point where our team steps in.
Systems + optimizationExpert help while the owner stays in control
Co-hostingShared responsibility built around your strengths
Hands-off managementComplete execution, oversight and reporting

Start with what you want—not a preset sequence

Choose any entry point.

These services work independently or together. An established property can begin with pricing, systems or full operations just as easily as a new property can begin with acquisition or design support.

01

Systems + processes

Build or improve SOPs, automations, quality controls, team workflows, owner reporting and the operational structure needed to run consistently.

02

Revenue improvement

Dynamic pricing, booking-pace review, listing conversion, market positioning, channel strategy and recurring performance recommendations.

03

Design + repositioning

Design review, amenity strategy, target-guest alignment, improvement planning and implementation support for new or established properties.

04

Launch or relaunch

Listing creation, merchandising, photography coordination, technology setup, house rules, guest information and a complete readiness plan.

05

Shared co-hosting

Divide guest communication, housekeeping, maintenance, inventory, pricing and oversight according to what the owner wants to retain.

06

Hands-off management

Our team carries daily operations, guest experience, vendors, property care, issue escalation, revenue management and owner reporting.

Strategy + business optimization

  • Systems, SOPs and automation development
  • Market positioning and competitive analysis
  • Acquisition support when requested
  • Design and amenity improvement planning
  • Listing creation, relaunch and merchandising
  • Dynamic pricing and revenue management

Operations + owner oversight

  • Guest communication and experience
  • Housekeeping and maintenance coordination
  • Supply, inventory and vendor responsibility
  • After-hours and issue-escalation structure
  • Billing, reporting and owner communication
  • Custom approval and authorization workflow

A truly curated proposal

Every owner can choose a different level of support.

Pricing is determined case by case based on the responsibilities selected, property complexity, revenue opportunity and desired level of owner involvement. The scope can expand, contract or shift as the owner’s goals and property priorities change.

Discuss your property →

Built around your cabin

Let’s define the right service level.

We’ll review your property, amenities, turnover patterns and expectations, then provide a clear, curated proposal.

Schedule a property consultation →